Shipping and returns policy

If you are not completely satisfied with your purchase, we are here to make it right.

Returns
You have 30 calendar days to return your purchase from the date you received it.

To be eligible for a return, the item must be unused and in the same condition in which you received it. Moderate use is understandable.

The item must be in its original packaging, if possible.

Refunds
Once we receive your item, we will inspect it and notify you that we have received your returned item. We will notify you immediately of the status of your refund after inspecting the item.

Once the refund is approved, we will refund your credit card (or original payment system) within a short period of days, depending on the policies of your card issuer.

Sending
Shipping costs are non-refundable and the buyer shall bear the cost of returning the goods.

Thank you for shopping at Sosa Pintura y Naturaleza.