Shipping and returns policy
If you are not completely satisfied with your purchase, we are here to make it right.
Returns
You have 30 calendar days to return your purchase from the date you received it.
To be eligible for a return, the item must be unused and in the same condition in which you received it. Moderate use is understandable.
The item must be in its original packaging, if possible.
Refunds
Once we receive your item, we will inspect it the same day and notify you that we have received your returned item. We will inform you immediately of the status of your refund after inspecting the item. Once the return is approved, we will issue a refund to your credit card (or original payment system) within 2-5 days, depending on the policies of your card issuer.
Shipping costs are non-refundable and the buyer shall bear the cost of returning the goods.
Shipping and deliveries
The price of shipments is automatically calculated through Packlink, intermediary company that collaborates with the best courier companies such as: Correos Express, GLS, SEUR, Correos. Paclink strives to get the best deals on the market for cheap deliveries.
Payment can be made by choosing your preferred option: by bank transfer, debit or credit card or PayPal.
Your purchase is shipped the same day we receive your order, and delivery times will be reflected in your chosen carrier, varying from 24 hours for Spain to 48 hours or 72 hours for international shipments.
Thank you for shopping at Manuel Sosa - Painting and Nature.